Learning objectives
Explain how HR policies on hours, workload and support affect employee morale and welfare, including work–life balance.
Analyse the effects of diversity and equality in the workplace on recruitment, ideas, reputation and performance.
Explain what employers and employees each gain when management and the workforce cooperate, for example through consultation and joint problem-solving.
Assess how trade unions represent employees, including through collective bargaining over pay and conditions, and the effects on employers and workers.
Evaluate ways a business could improve morale and workforce relations in a given situation, such as after redundancies or during a pay dispute.
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