Management and management styles

Learning objectives

Explain the traditional functions of management — planning, organising, directing and controlling — and Fayol's account of what managers do.

Explain Mintzberg's interpersonal, informational and decisional roles of managers and how managers contribute to business performance.

Compare autocratic, democratic, laissez-faire and paternalistic management styles and assess when each is appropriate.

Distinguish McGregor's Theory X and Theory Y assumptions about workers and analyse how they shape a manager's style.