Learning objectives
Explain why a manager who delegates a task remains accountable for it and how accountability is enforced in a business.
Analyse the impact of delegation on managers, employees and business performance.
Explain how the span of control relates to the number of levels of hierarchy and distinguish authority from responsibility.
Analyse why managers who delegate must balance keeping control with trusting their staff.
Evaluate whether a business should centralise decision-making at head office or decentralise it to branches and teams.
Continue with a revision plan
These learning objectives are available to everyone. Sign in with an eligible plan to read the full note and worked examples.